Our return policy lasts 30 days from the date of purchase. If 30 days have passed since your purchase, unfortunately we are unable to offer a refund or exchange.

To be eligible for a return, all of the following conditions must be met:

• The item must be unused and in the same condition as received
• The item must be in its original packaging
• A receipt or proof of purchase (such as an order number) must be provided

There are certain situations where only partial refunds are granted:

Once your return is received and inspected, we will notify you by email or phone of the approval or rejection of your refund.

If you have not yet received your refund, please follow these steps in order:

We only replace items if they are defective or damaged. If you need to exchange a defective item for the same product, please contact us by email or phone and we will arrange the exchange for you.

Please note that depending on your location, the time it takes for the exchanged product to reach you may vary.

If you change your mind before receiving your order, we can accept cancellations at any time before the order has been dispatched. Please contact our customer service team as soon as possible to request a cancellation.